The parcel took three days to get from New IT to our nearest depot.
The delivery person supposedly couldn’t find our house , but that’s odd as both our road and house are very clearly labelled.
This isn’t even our first DPD UK delivery , twice last year I ordered equipment from Bargain Hardware , that all arrived perfectly.
The worst part however is that they just abandoned our parcel in the warehouse , for two weeks.
DPD UK didn’t bother to contact us even though they had our address and phone number.
I contacted DPD UK yesterday via their Make It Right service only to be told their ‘International Team’ would contact me within 24 hours , this turned out to be bullshit , but the parcel is now miraculously heading in the right direction again.
I will update this post with the outcome.